Cael Health · 2025
A clinical copilot that won't hallucinate
A retrieval-grounded assistant for a regulated space, shipped with the guardrails and evaluation suite to prove it behaves.
- 0
- Ungrounded answers in eval
- 100%
- Answers with citations
- <2s
- Median response
The work
In healthcare, a confident wrong answer is worse than no answer. Cael needed an assistant their clinicians could actually trust — not a flashy demo.
What we built. A production retrieval pipeline that grounds every response in Cael's own approved sources, with inline citations so users can verify what they read. Guardrails block ungrounded or out-of-scope answers before they reach a clinician.
Proven, not promised. We shipped an evaluation suite that runs on real questions and catches regressions before users do, plus cost controls, caching, and full observability into exactly what the AI did and why.
The copilot now answers everyday clinical questions in under two seconds — every answer cited, every claim grounded.
“We needed an AI assistant that wouldn't hallucinate in a regulated space. Mifort built the retrieval, the guardrails, and the evals to prove it works. That rigor is rare.”
Priya Nair
Head of Product, Cael Health
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